International Organization for Standardization: Internal investigation of organizations

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Internal investigations are an integral part of organizational management, with the objective of determining the occurrence of wrongdoing, misconduct, or non-compliance within the company. Through these internal investigations, companies can wield their disciplinary powers, identify risks, design measures to control them, enhance the internal compliance culture, and mitigate the liability of the organization and/or its management.

The complexity of these processes exposes companies to risks in various dimensions, particularly in the absence of qualified and trained personnel to conduct these processes or a guide for these purposes. Failure to conduct an investigation – or conducting it incorrectly – can lead to adverse effects in economic, labor, criminal, data protection, or reputational aspects.

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